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phone keeps turning off

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mogsie
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Last seen: 1 year 1 month ago
Joined: 03/18/2019 - 13:16
phone keeps turning off

I have a Huawei phone and it keeps turning off when doggcatcher is playing. It doesn't when it is plugged in to a power source. i fiddled with the battery settings and it seemed to work for a bit but now it doesn't again. It's soooo frustrating. Help!!

WayneC
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Last seen: 3 days 7 hours ago
Joined: 02/23/2011 - 22:28
Crash or Reboot

See FAQ post about this issue http://www.doggcatcher.com/node/1809 - Contact your carrier or device manufacturer customer service representative for more assistance with this problem.

mogsie
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Last seen: 1 year 1 month ago
Joined: 03/18/2019 - 13:16
turning off

Update. I dropped my phone and it died. I then borrowed my son's. Huawei P9, same as mine. Exactly the same problem. I have to have an app such as mapmyride running at the same time, with earphones in, and then doggcatcher is fine. Otherwise it turns the phone off. Not crashing, just off. What on earth is going on? I have now ordered a motorola G7 power, we'll see if that's better. No-one else had this problem?