Back to Top

Screen doesn't stay on Oreo Galaxy s8+

6 posts / 0 new
Last post
Christophev
Offline
Last seen: 4 years 11 months ago
Joined: 03/14/2018 - 08:58
Screen doesn't stay on Oreo Galaxy s8+

Hi

I recently upgraded to Android 8.0 Oreo on my Samsung Galaxy s8+ and since then, in DoggCatcher, my screen doesn't stay on when playing a video podcast/netcast, even though the setting is correct, after 1 minute (witch is the time my screen goes out normally) it goes out. Is there maybe a setting I need to change in Oreo to have this fixed, or is it maybe a problem?

Hope you can help me out, cause this is really annoying.

Regards
Christophe

WayneC
Offline
Last seen: 3 months 1 week ago
Joined: 02/23/2011 - 22:28
The app's developer will

The app's developer will respond later about this, in the meantime I would change the device screen timeout settings from 1 to 30 minutes or install a screen awake app/widget from the playstore with the ability toggle from 1 to 30 minutes and back again on the home screen of your device.

***Update***

The developer has an issue for this with a fix http://mantis.doggcatcher.com/view.php?id=2255 ...it will be released in 2 weeks or so on a beta version of the app

See posted article "CloudSync/ Beta Version of DC" for links on how to install the beta http://www.doggcatcher.com/node/5823

If there are no additional issues, the production version of the app with the update will be released to the Playstore.

Thanks for your feedback

Christophev
Offline
Last seen: 4 years 11 months ago
Joined: 03/14/2018 - 08:58
Thanks

Ok, thanks for the help

WayneC
Offline
Last seen: 3 months 1 week ago
Joined: 02/23/2011 - 22:28
You're welcome

You're welcome

The production version of the app with the fix has been released (Play Store URL for the full version https://goo.gl/RxNSXW)

straydogs2012
Offline
Last seen: 4 years 7 months ago
Joined: 07/05/2017 - 17:06
I am having the same problem

I am having the same problem with my Galaxy Note 8. When I click on the link it takes me to the Play Store and the new release but is asking me to purchase the app!!
Do I need to purchase this new version or am I having other issues as well?

WayneC
Offline
Last seen: 3 months 1 week ago
Joined: 02/23/2011 - 22:28
What version of the app are

What version of the app are you currently running? (DC Navigation Menu>More>About) If you're using the version of the app purchased from the Amazon Appstore or
the Lite/Premium version from the Google Play store aren't able to access the beta version of the app.

Contact support (DC Navigation Menu>More>Report Problem) reference this post in the subject line

Update
Just responded to your email