Back to Top

Feeds not updating

4 posts / 0 new
Last post
GreatDane
Offline
Last seen: 2 years 2 months ago
Joined: 10/08/2017 - 04:45
Feeds not updating

Doggcatcher has not downloaded a new episode for any of 2 dozen podcasts in the past week. The app does not show the feeds as having new episodes. This includes podcasts from Vox Media, Slate, Gimlet Media, NPR, etc. Further, when I try to subscribe to new podcasts, I frequently get the error "Error loading feed: java.lang.Exception: RSS URL doesn't seem valid: Network is unreachable". This error shows up for podcasts in Doggcatcher's "Top" subscription list like TED Talks Daily, S-Town, Shane and Friends, There Goes the Neighborhood, etc.

The device (Android phone) has been rebooted without effect. It is online. Downloaded the Castbox podcast app to test, and that app is able to download podcasts that Doggcatcher is unable to contact.

WayneC
Offline
Last seen: 3 days 7 hours ago
Joined: 02/23/2011 - 22:28
The app is not getting a WiFi

The app is not getting a WiFi and/or mobile network connection, something is blocking or the app doesn't has network access permission from Android.

First try rebooting the router......then from the device settings or notification shade disable and re-enable the ability to connect to a WiFi network for example ‘Airplane Mode’ if the problem persists even with a mobile network connection.

Second uninstall/reinstall the app....backup the app first (DC Navigation Menu>Settings>Backup/Restore/Export)

GreatDane
Offline
Last seen: 2 years 2 months ago
Joined: 10/08/2017 - 04:45
Problem Reoccuring

This problem has never been 100% resolved. Some weeks podcasts will be fully up to date. Other weeks, podcasts do not show the most recent releases, only showing episodes that are 1+ week old.

I just backed up, uninstalled the app, rebooted, and reinstalled the app. For a number of podcasts, the app displays episodes from 5 months ago as the most current episodes. I chose one of these feeds, The Weeds from Vox, and attempted to download and play one of these old episodes. The episode played. I then deleted the feed and tried to reinstall. I received the message: "Error loading feed: java.lang.Exception: RSS URL doesn't seem valid: Network is unreachable". I can download episodes that are displayed in other feeds. For example, Software Engineering Daily shows an episode from just yesterday and I was able to download and play it.

As previously noted, the Castbox podcast app works properly on the same device.

WayneC
Offline
Last seen: 3 days 7 hours ago
Joined: 02/23/2011 - 22:28
The Weeds from Vox

I haven't been able to reproduce the network issues you're experiencing with the "Weeds" feed, try re-subscribing manually (DC Navigation Menu>Subscribe>Advanced>Feed RSS URL) copy & paste the url "http://feeds.feedburner.com/voxtheweeds"

The error "Error loading feed: java.lang.Exception: RSS URL doesn't seem valid: Network is unreachable" notification means the app isn't able to access a wifi connection continuously, that's why it seems to only affect some of your feed subscriptions.

Try disabling WiFi and try updating the feed using your mobile network from your device settings and also from the app's settings disable "Downloads -on WiFi" and "Updates - on WiFi" (DC Navigation Menu>Settings>Limit feed updates & downloads) to see if the feed update & download episodes on mobile

You can also disable battery or power saver mode from your device settings and see this causing the problem with the WiFi connection.