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Cloud key recovery

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nfugal
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Last seen: 5 months 2 weeks ago
Joined: 08/23/2017 - 22:52
Cloud key recovery

I've been using the cloud sync for a couple of years now as I hop from device to device. Unfortunately I can't seem to find anywhere that I've recorded my cloud key and my phone crashed. Is there any way to recover my key so I don't have to manually rebuild my feed list?

WayneC
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Last seen: 1 week 5 days ago
Joined: 02/23/2011 - 22:28
Cloud Sync Key Recovery

Unfortunately there isn't a way to recover the key......I did a search to see if you had sent a log to us, cause the log lists the key..but I couldn't find any instances where you had any issues with the app.

The best & easiest way to backup the key is to email it to yourself (DC Navigation Menu>More>Report Problem) Press "Yes" Select your email client & change from DC support to your email address.

Next backup the app occasionally (DC Navigation Menu>Settings>Backup/Restore/Export) also you could export your feed subscriptions as OPML file and email it yourself too, once created the app will list where the file is stored internal or external storage.

Sorry I wish I had better news.

nfugal
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Last seen: 5 months 2 weeks ago
Joined: 08/23/2017 - 22:52
My fault for not being more

My fault for not being more careful. Thanks for checking for me and for the suggestions on avoiding the problem in the future.

WayneC
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Last seen: 1 week 5 days ago
Joined: 02/23/2011 - 22:28
Backup/Restore

You're welcome. There is also a FAQ post on Backup/Restore http://www.doggcatcher.com/node/6668 I should mentioned on my initial post