Back to Top

Lockscreen controls issues on devices running Lollipop 5.0 +, Marshmallow 6.0+ & Up

Article Rating: 
Your rating: None (2 votes)

Devices running the Lollipop 5.0 + & Marshmallow 6.0+, the lock screen controls are no longer used like previous versions of Android, it's now a notification.

Can’t access Rewind/Fast Forward Buttons

Swipe down to expand notification to display the (Rewind/Fast Forward) media controls.

Lock Screen Control Notification Disappears

The app can only display one active notification at a time and the notification currently displayed depends on which active notification has the highest priority. Playing audio is the highest, then Paused audio is a low priority, then episodes in the download queue or waiting for connection, but once the active notification is done (Example “Waiting for connection” and a network connection is made and media files are downloaded), the play/pause notification should return.
If the problem is the “Waiting for connection” notification, change the feed update interval to 12 hrs or 1 day and feed update time to a convenient time for the app to update and the device is connected to WiFi network (DC Navigation Menu>Settings>Feed Updates)

RE: The app can only display one - WayneC DC Support
http://www.doggcatcher.com/comment/16599#comment-16599

Lockscreen controls no longer appears since Marshmallow 6.0+ update & Up

The device notification settings is probably set to hide all notifications, this will cause the app's LSC not to work if the device notification settings set to hide...verify the device settings

In DC's settings verify or enable "Respond to Headset" & "Lock screen buttons" (DC Navigation Menu>Settings>Headset/Lockscreen)

In your device security or lock screen settings in addition to (if available on your device) "secure with fingerprint" also enable "Secure with Pin"

Depending on device & OS (6.0, 7.0 & 8.0)

Settings>Notifications>Lockscreen

Lockscreen change to "Show all notifications"
if set "hide sensitive only" This will also disable the ability to swipe down to expand notification to display the (Rewind/Fast Forward) media controls.

Settings>Notifications>Apps
DoggCatcher "Allow peeking" is set to on
or (Settings>Apps>All Apps>DoggCatcher>Notifications)

"Allow peeking" is set to on or enabled
"Block all" & "Show silently" is set to off or disabled
"Hide sensitive content" is to off or disabled
"On the lock screen" change to "Show all notification content"

RE:Lockscreen controls - WayneC DC Support
http://www.doggcatcher.com/comment/16643#comment-16643
Via T Morrow DC Beta Tester

RE: Lockscreen Control on 6.0/7.0 Devices
http://www.doggcatcher.com/comment/16986#comment-16986