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Update Amazon app

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robertormpc
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Last seen: 8 years 10 months ago
Joined: 11/10/2013 - 19:31
Update Amazon app

Hey there,

I´ve bought the app through the Amazon appstore.

I noticed that you guys dont update the app for ages!!!!

Honestly if you guys dont want to support apps on Amazon app store, you might as well stop saying the app can be bought there.
It is frustrating seen all those fixes coming to the Play store almost dally but about 6 months and no update to Amazon uses.

Please the version 1.2.4016 was released months ago

Whats going on?

WayneC
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Last seen: 2 months 2 weeks ago
Joined: 02/23/2011 - 22:28
DC/Amazon

It takes long time for app updates to get approved by Amazon and can be rejected for anything they don't like, so Eric has to be extremely careful with the releases that go to Amazon. If there is a problem or bug in the app, it can take weeks to get a fix to users rather than about 2 minutes on the Google Play store. For example the issue with tile or list view on the feeds screen - http://www.doggcatcher.com/node/5640, that issue was resolved by the end of the day and that couldn't have happened if the recent DC update was released to the Amazon App Store. It would have taken a month or so for the option to switch between tile & list views update to get released.

eric
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Last seen: 2 years 5 months ago
Joined: 11/06/2008 - 22:02
We also were in some talks

We also were in some talks with amazon about something and they wanted us to not update while that was going on. That all ended a couple weeks ago, so I should be able to get a release out soon.

robertormpc
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Last seen: 8 years 10 months ago
Joined: 11/10/2013 - 19:31
Its fare enough saying that

Its fare enough saying that Amazon has a different process that doesn’t help out you guys to release new versions as fast as Google Play, 6 months with no update whatsoever its a overkill though.
I believe that even if that takes longer, and its a lot of work, a biweekly/ monthly release is just fare for Amazon buyers.
Anyways, Im glad that you guys managed to fix the issue with Amazon/internal process and Im looking forward a more frequent DC releases.

eric
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Last seen: 2 years 5 months ago
Joined: 11/06/2008 - 22:02
Amazon seems to have sped

Amazon seems to have sped this up quite a bit. The app was approved in a day this time, should be available to you now.

Syphtor
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Last seen: 7 years 9 months ago
Joined: 12/30/2014 - 04:57
amazon version several months out of date

Hi,
Amazon still only has version 1.2.4073 (released on 19/09/2014) compared to google play being at version 1.2.4084.
When will the amazon version bee updated? I love doggcatcher but it's causing problems now that my phone is on lollipop (specifically the lock screen buttons) such that I may have to switch away from it (it is plain dangerous to unlock a phone while driving to pause/skip/play a podcast)

If you can't keep the amazon version up to date is it possible to transfer my license to google play?

Thanks

eric
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Last seen: 2 years 5 months ago
Joined: 11/06/2008 - 22:02
It's going to be at least a

It's going to be at least a couple weeks to get it updated. There are some bugs that I need to get fixed before I can release to amazon but I'll do it as soon as I can.

Devs don't have a way to refund on amazon, but if you have a paypal, I can send you a refund and you can order on the google market.

Syphtor
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Last seen: 7 years 9 months ago
Joined: 12/30/2014 - 04:57
Hi Eric, thank you for the

Hi Eric, thank you for the prompt reply.

Do you have lots of issues getting updates onto amazon? I really appreciate the offer of the refund so I can go purchase on the google play store. I don't want you to be out of pocket though (which you would be because of google and Amazon's cut)

If you're fairly confident the update will be available in a couple out weeks I'll wait it out (it's a great app!)

eric
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Last seen: 2 years 5 months ago
Joined: 11/06/2008 - 22:02
I can't make any guarantees

I can't make any guarantees about the amazon market. I've had the app hung up in their approval process for weeks in the past.