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files deleting when they shouldnt, and not when they should.

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leornere
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Last seen: 13 years 11 months ago
Joined: 02/13/2009 - 11:08
files deleting when they shouldnt, and not when they should.

Hello,

I have been using dogcatcher for about a month. Had the free version then upgraded to the full version and have installed all updates when they come out.

In the last 3 or 4 days, when playing a podcast, and then pausing it, whe I get back to the cast, the file is showing as not downloaded and will not restart the playback. I have to redownload the file.

After deleting files from the catcher (they get marked again as not downloaded) I have to go into my SD card and delete them again.

In about it says I have version 417.

Let me know if you need more information.

I love the program!

Erik

eric
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Last seen: 2 years 10 months ago
Joined: 11/06/2008 - 22:02
Mounting as usb

Are you mounting the phone as usb prior to the casts showing as not downloaded? DC determines whether the audio has been downloaded by looking on the card. When it's mounted, DC can't see it.

clrturquoise
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Last seen: 13 years 7 months ago
Joined: 06/29/2009 - 20:38
strange download issue

I just recently purchased DoggCatcher 1.1. and have this issue continuously! It's really annoying! I will download an episode, says it's there, go to listen to it a few hours later and it says "not downloaded". What is going on here?

I also have a (possibly related?) problem that it is constantly re-downloading very old episodes that I have already listened to. I've tried marking them as done but it continues to download them. When the app is working, it is great but this is really annoying - particularly after paying $8!

eric
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Last seen: 2 years 10 months ago
Joined: 11/06/2008 - 22:02
Copy of database

Can you please send me a copy of your database and I'll see what's going on. In the menu, do 'backup database', then email this file to support "/sdcard/doggcatcher/export/rss"

We'll get it figured out.