Google Market

I purchased DoggCatcher through the Google Market but I don't see DoggCatcher in my Market Downloads, what should I do?

Submitted by eric on Sun, 06/06/2010 - 16:20

Developers don't have the ability to manage Google accounts. I would suggest contacting Google or your carrier to see if they can help. If they are unable to assist, place a new order and email both the old and new order number indicating which one is which. I will cancel the older order.

I have changed my Google account associated with my device and I don't see DoggCatcher in my Market Downloads, what should I do?

Submitted by eric on Sat, 06/05/2010 - 23:02

Developers don't have the ability to manage Google accounts (or move licenses from one account to another).

I would suggest placing a new order and emailing both the old and new order number indicating which one is which. I will cancel the older order.

Don't forget to do a backup in the DoggCatcher menu so you can restore all your feeds and configuration.

I'm installing DoggCatcher from the Google Market but it is hung at Downloading, Authorizing, or Installing

Submitted by eric on Sat, 06/05/2010 - 23:02

This can happen in the following circumstances:

Order authorization has failed
Please login to your Google checkout account and verify that the credit authorization has been accepted.

Order is in 'Customer review in progress' status

I just purchased DoggCatcher but my download or installation is hung or keeps failing?

Submitted by eric on Sat, 06/05/2010 - 23:00

This is an issue with the market application that happens for some users. Strange as it may be, sometimes a reboot fixes it and sometimes waiting fixes it. In every case I have heard of, it does resolve itself. If you have purchased the app and are having this problem, you can create an account here and email me the username. I can give you access to download the app from this site.

Syndicate content