Back to Top

New email account

9 posts / 0 new
Last post
ukchris
Offline
Last seen: 10 years 10 months ago
Joined: 12/18/2008 - 09:48
New email account

Hi eric,

I have emailed you in the past from my old email account, but had to close it due to a personal issue. How can I update/download doggcatcher with my new email account?

Thanks!

eric
Offline
Last seen: 11 months 3 days ago
Joined: 11/06/2008 - 22:02
Beta forum

Are you able to access the beta forum? You should be able to with the ukchris account right?

ukchris
Offline
Last seen: 10 years 10 months ago
Joined: 12/18/2008 - 09:48
Beta Forum

Yes I can access the Beta forum. I've had many technical issues recently! Thanks for your help, what do you suggest?

eric
Offline
Last seen: 11 months 3 days ago
Joined: 11/06/2008 - 22:02
I'm not sure I get it

I'm not understanding what you're trying to do. Are you trying to install the beta from the beta forum? If so, you're email address shouldn't be required.

Am I missing something?

ukchris
Offline
Last seen: 10 years 10 months ago
Joined: 12/18/2008 - 09:48
No, I'm trying to upgrade the

No, I'm trying to upgrade the app but it won't let me without credit card details. I have to do a factory reset soon and will need to reinstall it fresh too.

eric
Offline
Last seen: 11 months 3 days ago
Joined: 11/06/2008 - 22:02
Ok, I get it

There are two options.

You can work with google (or your carrier) to get the account switched to the new email address, at least I think that's the way this option would work.

Or, I can give you access to the registered user forum and you can download the app from there.

ukchris
Offline
Last seen: 10 years 10 months ago
Joined: 12/18/2008 - 09:48
Thanks. I choose the latter

Thanks. I choose the latter option. I have not had positive experiences dealing with companies like Google, Twitter, Hotmail. If I have a problem, I realise the best chance of fixing it will be doing something about it myself.

eric
Offline
Last seen: 11 months 3 days ago
Joined: 11/06/2008 - 22:02
You're all set

I've given you access to the registered users forum where you can download the app.

Let me know if you run into any problems.

ukchris
Offline
Last seen: 10 years 10 months ago
Joined: 12/18/2008 - 09:48
Thanks eric!

Thanks eric!